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1. Verify that rules are confirmed via the dealersite or on MobileTech, Resend rules if they are not confirmed.

2. Verify RF Coverage by checking that the signal strength is above 40%. The signal strength must be greater

than 30% for sensor to function properly.

3. Conduct walk test - To conserve the customer's monthly image upload quota, automatic alarm uploads are

disabled for the first four hours after any new sensor (Image Sensor or other) is installed into the system.

Installers can also test by requesting image uploads and motion image uploads via MobileTech. Installers are

required to be onsite to test by running a comm test at the panel.

4. Test night captures.

DELETING IMAGE SENSOR FROM PANEL

Instructions on how to properly delete and Image Sensor from a system. It is important to do the steps in order.

Delete the Image Sensor from the account using the panel's Interactive Services, Dealersite or Mobiletech.

Perform a network reset of the Image Sensor. Seeing instructions on how to network reset an Image Sensor. You will

only be able to do this after you've completed step 1 or if the Image Sensor is out of range of its current network.

Figure 3.Side View: PIR Lens Coverage

https://answers.alarm.com/Installation_and_Troubleshooting/Image_Sensor/DSC_PowerSeries_Neo_Image_Sensor/DSC_PowerSeries_

Updated: Tue, 17 Apr 2018 13:46:31 GMT