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Troubleshooting
Symptom
Possible Cause
The Unit is not plugged in.
The Unit has not been turned on by setting
The Unit does not work
the preparation time and temperature.
The Unit is not plugged into a dedicated
power outlet.
The Unit is overloaded.
Food not cooked
The temperature is set too low.
Some foods need to be turned during the
cooking process.
Food is not fried evenly
Foods of different sizes are being cooked together.
Oil is being used.
White smoke coming from unit
Accessories have excess grease residue from
previous cooking..
Wrong type of potato being used.
French fries are not fried evenly
Potatoes not blanched properly during preparation.
Too many fries are being cooked at once.
Error Codes
Display Shown
E1
E2
16
6-Quart Emeril Lagasse AirFryer Pro
™
Solution
Plug power cord into wall socket.
Set the temperature and time.
Plug the Unit into a dedicated power outlet.
Use smaller batches for more even cooking.
Raise temperature and continue cooking.
Check halfway through process and
turn food if needed..
Cook similar-sized foods together.
Wipe down to remove excess oil.
Clean the components and unit interior
after each use.
Use fresh, firm potatoes.
Use cut sticks and pat dry to remove
excess starch
Cook less than 2 1/2 cups of fries at a time
Possible Cause
Solution
Broken circuit of the thermal sensor
Call Customer Service
Short circuit of the thermal sensor
Call Customer Service
Frequently Asked Questions
1. Can I prepare foods other than fried dishes
with my Emeril Lagasse AirFryer Pro?
You can prepare a variety of dishes, including
steaks, chops, burgers, and baked goods. See
the Emeril Lagasse AirFryer Pro Recipe Guide.
2. Is the Emeril Lagasse AirFryer Pro good for
making or reheating soups and sauces?
Never cook or reheat liquids in the Emeril
Lagasse AirFryer Pro.
3. Is it possible to shut off the Unit at any time?
Press the Power Button once to shut off the Unit.
4. What do I do if the Unit shuts off while
cooking?
As a safety feature, the Emeril Lagasse
AirFryer Pro has an Auto Shut-Off device that
prevents damage from overheating. If the Unit
shuts off while cooking, allow the Unit to cool
down. Then, remove the Power Cable from
the outlet. Once the Unit is cool, plug the Power
Cable back into the outlet. Restart the cooking
process by pressing the Power Button.
Always ensure that there are no other appliances
using the outlet that is being used by the Emeril
Lagasse AirFryer Pro.
5. Does the Unit need time to heat up?
If you are cooking from a cold start, add 3 minutes
to the cooking time.
6. Can I check the food during the cooking
process?
You can open the door at any time to check food,
rotate the Crisper Trays, or flip food if needed to
ensure even cooking. Opening the door pauses
the cooking cycle. Closing the door resumes the
cooking cycle.
7. Is the Emeril Lagasse AirFryer Pro
dishwasher safe?
Only the accessories are dishwasher safe. The
Unit itself, which contains the heating coil and
electronics, should never be submerged in liquid
of any kind or cleaned with anything more than
a warm, moist cloth or nonabrasive sponge with
a small amount of mild detergent.
8. What happens if the Unit still does not
work after I have tried all the troubleshooting
suggestions?
Never attempt a home repair. Contact the retailer
or customer service and follow the procedures
set forth by the guarantee. Failure to do so could
render your guarantee null and void.
6-Quart Emeril Lagasse AirFryer Pro
™
17