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5.7 Troubleshoot

LED indications

Situation

Description

Connected via USB Green continuous

Orange blinking

Multicolor blinking

Red continuous

During

Green blinking

measurement

Green continuous

Orange blinking

Error indications

2 rapid red blinks, pause repeated 3 times in total

3 rapid red blinks, pause repeated 3 times in total

4 rapid red blinks, pause repeated 3 times in total

5 rapid red blinks, pause repeated 3 times in total

6 rapid red blinks, pause repeated 3 times in total

Troubleshoot for error indications

Error Type*

Troubleshoot

Error 1

Disconnect and replug the Physilog®

Error 2

Contact Gait Up

Error 3

Charge the Physilog®

Error 4

Contact Gait Up

Error 5

Contact Gait Up

Error 6

Empty the memory card

*see LED indication above

Soft reset

The soft reset is the first manipulation which can be done if the Physilog® is not working

properly. To do a soft reset, hold the main button for 15 seconds. The LED shines orange and

then stops. If the problem persists, fill out the contact form on the support page

(www.gaitup.com/support2017) or write an email to: [email protected]. Please indicate

Physilog® serial number and describe the problem in as much detail as possible.

Meaning

Fully charged

Charging

Data transfer

Error 1

Measuring

Waiting for synchronization

Low battery

Error 2

Error 3

Error 4

Error 5

Error 6