9. What you can do, before you call
customer service:
The motor is blocked and the mill does not start:
Possible cause
Possible solution
Smeared stones
Grain is too moist – dry grain
mill was turned from coarse to fine without the mill running and berries are
jammed between stones.
mill is set too fine, turn setting to coarse and turn on mill. While running turn
towards the desired finer setting.
very hard or very small grain berries
let very small berries slowly drop into the hopper by hand
The safety switch has turned the mill off:
The mill has become hot and the switch is protecting the motor
Turn mill off and let cool for 30 minutes
Smeared stones
Grain was too moist for the setting, turn to a more coarse setting
Foreign objects in the grain
Turn adjusting knob to a more coarse setting and take out foreign objects.
(stones, rocks, dirt, nails, bee bees, staples) We suggest the use of double or
triple cleaned grain. The warranty excludes foreign objects that are introduced
into the mill.
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