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Cisco 68xx Series

Quick Reference Guide

Phone features, continued

Forwarding calls

Forward your calls to another extension or outside number:

To enable forwarding:

1. Press the Page soft key, then press the Forward soft key.

2. On the keypad, enter the extension or 10-digit number you want

to forward to.

3. Your device is forwarded and callers ring to the defined number.

To disable forwarding:

1. Press the Page soft key, then press the Clr fwd soft key.

2. Calls resume ringing to your phone.

Call park

Call park allows you to place calls on hold, then retrieve from another

phone within your office:

To park a call:

1. With an active call, press the Park soft key.

2. To park the call against your extension, press the # key (or enter a

valid extension + #).

3. The call is parked on that extension.

To retrieve a parked call:

1. Press the Unpark soft key.

2. Enter the extension + # the call was parked on.

Speed dial 8

Speed dial 8 allows you to program up to 8 contacts using 1-digit

codes 2 through 9:

1. With dial tone, dial *74. When prompted, enter the 1-digit code

you'd like to program, followed by a 10-digit phone number.

2. To use speed dial 8, while the phone is on-hook (no dial tone), dial

a 1-digit code on the keypad, then lift the handset or press the

handsfree button. Example: Do not establish dial tone, dial "x",

then lift the handset; x = the 1-digit code you want to dial.

Voicemail

Retrieving voicemail (3 ways to access)

From your office phone:

1. Press the Voicemail key.

2. When prompted, enter your passcode + #.

From outside the office*:

1. Dial the voicemail retrieval number.

2. When prompted, enter your 10-digit phone number + #.

3. When prompted, enter your passcode + #.

By calling your direct-dial number:

1. During your greeting, press 7.

2. When prompted, enter your passcode + #.

Note: *You can save a contact in your mobile phone to automatically

log you in by adding a contact with the voicemail retrieval phone

number <pause> [10-digit number] # <pause> [password] #.

VoIP portal

URL:

https://voip.centurylink.com

Username: included in the welcome email from your administrator.

Password: included in the welcome email from your administrator.

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are the property of CenturyLink. All other marks are the property of their respective owners.

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Do not disturb (DND)

Do Not Disturb (DND) sends all callers directly to voicemail:

To activate DND:

1. Press the Page soft key, then press the DND hard key.

2. The banner at the top of the display provides a visual that DND

has been enabled.

To deactivate DND:

1. Press the Page soft key, then press the Clr DND soft key.

2. Calls resume ringing to your phone.

Using call logs

Your phone retains call logs that can be accessed by pressing the

Settings button at the upper-left of the keypad.

Call logs retain records for 100 days.

You can also access more detailed call logs from your Outlook toolbar

and using the VoIP portal:

https://voip.centurylink.com/

Speed dial 100

Speed dial 100 allows you to program up to 100 contacts using 2-digit

codes 00 through 99:

1. With dial tone, dial *75. When prompted, enter the 2-digit code

you'd like to program, followed by the 10-digit phone number.

2. To use speed dial 100, while the phone is on-hook (no dial tone),

enter # + 2-digit code, then lift the handset or press the

handsfree button. Example: Do not establish dial tone, dial #+xx

and lift the handset; xx = the 2-digit code you want to dial.

Voicemail shortcuts

To get your messages

1,1

To listen to your messages

To repeat menu

To hear message details

again

To send copy of message

To delete message

To reply to message

8,8

To place a call to this

person

To save this message

New VoIP portal password

Record your password here:

While a message is playing

3,3,7 Delete message without

listening to it

Rewind message (10 sec)

1,1

Restart message from

body

Pause/resume

Fast forward (10 sec)

3,3

End of message

Slow message down

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