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Problem and alarm code
You cannot activate the appli‐
ance.
The programme does not
start.
The appliance does not fill
with water.
• The lights related to the
programme buttons flash
1 time intermittently.
• An acoustic signal sounds
intermittently.
The appliance does not drain
the water.
• The lights related to the
programme buttons flash
2 times intermittently.
• An acoustic signal sounds
intermittently.
The anti-flood device is on.
• The lights related to the
programme buttons flash
3 times intermittently.
• An acoustic signal sounds
intermittently.
The appliance stops and
starts more times during op‐
eration.
The programme lasts too
long.
Small leak from the appli‐
ance door.
Possible cause and solution
• Make sure that the mains plug is connected to the mains
socket.
• Make sure that there is no damaged fuse in the fuse box.
• Make sure that the appliance door is closed.
• If the delay start is set, cancel the setting or wait for the
end of the countdown.
• The appliance recharges the resin inside the water soften‐
er. The duration of the procedure is approximately 5 mi‐
nutes.
• Make sure that the water tap is open.
• Make sure that the pressure of the water supply is not too
low. For this information, contact your local water authori‐
ty.
• Make sure that the water tap is not clogged.
• Make sure that the filter in the inlet hose is not clogged.
• Make sure that the inlet hose has no kinks or bends.
• Make sure that the sink spigot is not clogged.
• Make sure that the interior filter system is not clogged.
• Make sure that the drain hose has no kinks or bends.
• Close the water tap.
• Make sure that the appliance is correctly installed.
• Make sure the baskets are loaded as instructed in the
user manual.
• It is normal. It provides optimal cleaning results and ener‐
gy savings.
• If the delay start option is set, cancel the delay setting or
wait for the end of the countdown.
• Activating Power Clean increases the programme dura‐
tion.
• The appliance is not levelled. Loosen or tighten the ad‐
justable feet (if applicable).
• The appliance door is not centred on the tub. Adjust the
rear foot (if applicable).
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