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Avaya 1220 IP Deskphone
with SIP Software Quick
Reference Guide
Fixed keys
Short-cut and navigation function keys for the IP
Deskphone
Copy
Copy information from the
Address Book, Inbox, and IM log,
and copy to Feature keys and
Address Book entries.
Services
Access Search, Login, Logout,
Check For Updates, Reset Phone,
File Manager, Logging System,
and Phone Information.
Press twice quickly to access the
Network menu.
Quit
Quit or exit from a menu.
Inbox
Access your Inbox to view all calls
or missed calls and to return a call.
Directory
Access your Address Book
(Directory) to view, add or edit
entries including your designated
friends You can also send Instant
Messages (IMs) or initiate a call.
Enter
Use the Enter key to select
highlighted menu items and to set
preferences. The Enter key
duplicates the function of the
phone and the Select soft key.
Telephone feature keys
Volume
Use to increase and decrease the
volume of the handset,
headphones, phone speaker
Telephone feature keys
(handsfree) and alerting volume
(phone ringing).
Mute
Press Mute to listen to the call
without transmitting. The red LED
on the Mute key lights when the
Mute feature is enabled.
Handsfree
Activates the built in speaker and
microphone. The red LED on the
Handsfree key lights when the
Handsfree feature is enabled.
Goodbye
Use to release a call (hang up) and
to exit a menu when not on an
active call.
Expand
Access the Instant Message log to
view and send IMs
Headset
Activates your IP Deskphone
headset when connected. The red
LED of the Headset key lights
when you use a headset.
Hold
Use to place a call on hold or to
retrieve a call on hold.
Commonly used functions
Procedures for the most commonly used functions are provided as
follows.
Note:
The abc/123 soft key toggles between alphabetic and numeric input.
When the soft key label is abc, you can enter alphabetic text and
when the soft ley label is 123, you can enter numbers.
Login
1. Enter your User ID and press the Login key.
2. Enter your password and press the Next soft key.
3. To permanently login, press the Next soft key.
Login
To login for a period of time, press the Timed key, enter
the duration of your login, and press the Next soft key.
Logout
1. Press the Services hard key and then select Logout.
2. Enter your password when prompted.
3. Press the Logout soft key.
Making a call
Perform one of the following to make a call:
•
Lift the handset or press the Headset key, Handsfree
key or the Line key and enter the SIP address or phone
number and press Send. Or, press the Redial soft key
to call the previously-entered SIP address or phone
number.
•
Press the Services hard key, select Search, select an
entry in the Address Book, and then press the Call soft
key. Lift the handset or press the Headset key,
Handsfree key or the Line feature key and dial from
the Address Book or Inbox as follows:
a. Press the Address Book or Inbox key.
b. Navigate to the required entry.
c. Press the Select soft key to connect.
•
Press the Directory hard key, select Friends, select an
entry, press Status, and then press the Call soft key.
Answering a call
Perform one of the following to answer a call:
•
Press the Handsfree key
•
Press the Headset key
•
Press the Line key
•
Press the Answer soft key
•
Pick up the handset.
If you choose not to answer the call, you can press one of
the following keys:
•
Redrct — Redirects the call to another party or number.
•
Declin — Rejects the call and provides the caller with
fast busy and no option to go to voice mail. You can
provide a reason for declining the call.
•
Ignore — Stops call ringing
Making an emergency call
To make an emergency call, logging on is not required.
Choose one of the following options:
•
Lift the handset and dial the emergency number.
•
Press the Handsfree key and dial the emergency
number.
•
Press the Headset key and dial the emergency
number.