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typically your voice mail. Incoming calls ring once at your

extension and then go directly to a number which is set by

your system administrator. If the SAC feature is

administered on your phone, a Send All softkey appears

on the Phone screen for idle calls.

You can also turn Send All Calls on or off by using the

telephone Features list.

If you enabled the DND affects SAC option, the

deskphone activates the SAC feature when you manually

change the presence status to DND.

Note:

You must not enable the SAC feature in case you

selected the cover all option for the coverage path

because enabling both features at the same time can

cause duplicate entries in the call log.

1. Gain access to the Features screen.

2. Press Select or the corresponding line button to

activate the feature.

Contacts

You can save up to 250 names and up to 6 telephone

numbers per name.

Note:

If you press the Contacts button and nothing

happens, your system administrator has disabled the

button and its functionality. In this case, you cannot

add, edit or delete any existing contacts. However you

can view the existing contact entries.

Searching for a contact

You can search for any name as described here, or you

can go to a certain group of letters in your Contacts list by

pressing the associated dial pad button. For example, if

you press 3, the Contacts list might display entries starting

with D, E, F or 3 depending on how you set up your

contacts and how many times you press 3 in succession.

1. Press Contacts.

2. Using the dialpad, start typing the name for which you

want to search.

A contacts search is case-sensitive and depends on

how your Contact list is set up. If you set up your

contacts as "Last Name, First Name" start typing the

letters of the last name. If you have set up your

contacts using a different scheme, type the most likely

letter(s) that would match the contact you want to find.

3. Press Call to call the person or press More then Edit

to edit contact information.

Calling a person from the contacts list

You can call any contact from your contacts list. You can

find a name by scrolling to it or by using the search box.

Use the dialpad keys to enter the first few letters of the

name, and the screen displays the first match in your list.

1. Press Contacts.

2. Select the person or number that you want to call.

3. Press More twice.

4. Find the contact that you want to call by typing the

name of the person as listed.

For example, if you added John Smith to your

contacts List as "Smith, John", start typing the last

name rather than his first name. Each time you press

the dialpad, the list display shifts to match your input.

You can also scroll up or down to locate the contact.

5. Press Call, OK, or the line appearance to call the

selected contact.

Adding a new contact

You can add up to six distinct numbers for a contact. For a

work extension, selecting Track Presence allows you to

track the contact's presence, for example, Available, Busy,

Away, Do Not Disturb, Out of Office or Offline. You need

to create a new contact to track presence if the work

extension of the contact is changed.

1. Press Contacts > More > New.

2. Enter the first and last name using the dialpad.

• Press the number key that corresponds to the letter

or number you want to enter until the letter or

number is displayed.

• If the characters are on the same key, pause before

entering the next character.

• To enter a space, press 0.

• Enter remaining letters or numbers.

• To delete the last character, press the Bksp

softkey.

Note:

If you want to remove a letter, number, space,

or symbol that is in the middle of the text you

entered, use the left and right navigation arrows

to place your cursor after the character you want

to remove. Once your cursor is in the correct

position, press the Bksp softkey to remove the

character to the left of the cursor.

3. Choose Yes in the Track Presence field to know the

presence information for this contact. If the presence

information is available for this person, the deskphone

displays the presence icon next to this name of the

contact on the Phone screen or the Contact screen.

4. Scroll to the next field.

5. Enter the number.

6. Press More > Primary if applicable.

The primary number is the one that will always display

without having to go into contact details.

7. Scroll to the next field and choose the type of number

that you entered: Work, Home, Mobile.

8. If you have another number for this contact, select the

next field and repeat Step 5 to Step 6.

You can add up to five additional numbers for this

contact, but you can designate only one number as

primary.

9. Press Save.

Editing a contact

1. Press Contacts.

2. Search for and select the contact you want to edit.

3. Press More > Edit or Details > Edit.

4. Choose the field you want to edit.

5. Use the dial pad and softkeys to change the contact

information.

6. Press Save.

Call History

The History screen provides a list of recent calls, with

information about call types, such as missed, answered,

or outgoing. The information also provides the caller name

and caller number, call time, and call duration. The call log

can store up to 21 digits. You can also make a call from

the call log.

Note:

The phone displays the caller number only if available.

If you are a member of a call pickup group, the deskphone

shows calls that you picked up for another person or calls

that you missed and answered by someone with a

Forwarding icon. Using this feature, you can review details

of types of call pickup. When you have one or more

missed calls, the History button lights up and the top line

displays Missed Calls icon and the number of missed

calls.

If your administrator configured the Busy Station Call Log

feature, the deskphone saves all incoming calls that get a