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typically your voice mail. Incoming calls ring once at your
extension and then go directly to a number which is set by
your system administrator. If the SAC feature is
administered on your phone, a Send All softkey appears
on the Phone screen for idle calls.
You can also turn Send All Calls on or off by using the
telephone Features list.
If you enabled the DND affects SAC option, the
deskphone activates the SAC feature when you manually
change the presence status to DND.
Note:
You must not enable the SAC feature in case you
selected the cover all option for the coverage path
because enabling both features at the same time can
cause duplicate entries in the call log.
1. Gain access to the Features screen.
2. Press Select or the corresponding line button to
activate the feature.
Contacts
You can save up to 250 names and up to 6 telephone
numbers per name.
Note:
If you press the Contacts button and nothing
happens, your system administrator has disabled the
button and its functionality. In this case, you cannot
add, edit or delete any existing contacts. However you
can view the existing contact entries.
Searching for a contact
You can search for any name as described here, or you
can go to a certain group of letters in your Contacts list by
pressing the associated dial pad button. For example, if
you press 3, the Contacts list might display entries starting
with D, E, F or 3 depending on how you set up your
contacts and how many times you press 3 in succession.
1. Press Contacts.
2. Using the dialpad, start typing the name for which you
want to search.
A contacts search is case-sensitive and depends on
how your Contact list is set up. If you set up your
contacts as "Last Name, First Name" start typing the
letters of the last name. If you have set up your
contacts using a different scheme, type the most likely
letter(s) that would match the contact you want to find.
3. Press Call to call the person or press More then Edit
to edit contact information.
Calling a person from the contacts list
You can call any contact from your contacts list. You can
find a name by scrolling to it or by using the search box.
Use the dialpad keys to enter the first few letters of the
name, and the screen displays the first match in your list.
1. Press Contacts.
2. Select the person or number that you want to call.
3. Press More twice.
4. Find the contact that you want to call by typing the
name of the person as listed.
For example, if you added John Smith to your
contacts List as "Smith, John", start typing the last
name rather than his first name. Each time you press
the dialpad, the list display shifts to match your input.
You can also scroll up or down to locate the contact.
5. Press Call, OK, or the line appearance to call the
selected contact.
Adding a new contact
You can add up to six distinct numbers for a contact. For a
work extension, selecting Track Presence allows you to
track the contact's presence, for example, Available, Busy,
Away, Do Not Disturb, Out of Office or Offline. You need
to create a new contact to track presence if the work
extension of the contact is changed.
1. Press Contacts > More > New.
2. Enter the first and last name using the dialpad.
• Press the number key that corresponds to the letter
or number you want to enter until the letter or
number is displayed.
• If the characters are on the same key, pause before
entering the next character.
• To enter a space, press 0.
• Enter remaining letters or numbers.
• To delete the last character, press the Bksp
softkey.
Note:
If you want to remove a letter, number, space,
or symbol that is in the middle of the text you
entered, use the left and right navigation arrows
to place your cursor after the character you want
to remove. Once your cursor is in the correct
position, press the Bksp softkey to remove the
character to the left of the cursor.
3. Choose Yes in the Track Presence field to know the
presence information for this contact. If the presence
information is available for this person, the deskphone
displays the presence icon next to this name of the
contact on the Phone screen or the Contact screen.
4. Scroll to the next field.
5. Enter the number.
6. Press More > Primary if applicable.
The primary number is the one that will always display
without having to go into contact details.
7. Scroll to the next field and choose the type of number
that you entered: Work, Home, Mobile.
8. If you have another number for this contact, select the
next field and repeat Step 5 to Step 6.
You can add up to five additional numbers for this
contact, but you can designate only one number as
primary.
9. Press Save.
Editing a contact
1. Press Contacts.
2. Search for and select the contact you want to edit.
3. Press More > Edit or Details > Edit.
4. Choose the field you want to edit.
5. Use the dial pad and softkeys to change the contact
information.
6. Press Save.
Call History
The History screen provides a list of recent calls, with
information about call types, such as missed, answered,
or outgoing. The information also provides the caller name
and caller number, call time, and call duration. The call log
can store up to 21 digits. You can also make a call from
the call log.
Note:
The phone displays the caller number only if available.
If you are a member of a call pickup group, the deskphone
shows calls that you picked up for another person or calls
that you missed and answered by someone with a
Forwarding icon. Using this feature, you can review details
of types of call pickup. When you have one or more
missed calls, the History button lights up and the top line
displays Missed Calls icon and the number of missed
calls.
If your administrator configured the Busy Station Call Log
feature, the deskphone saves all incoming calls that get a
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