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1.7 Do Not Disturb

You may choose to receive no calls at all or only those from particular callers on your exceptions list:

To switch Do Not Disturb on (with or without exceptions), dial *08. To switch it off, dial *09.

To add a number to the exception list, dial *10*N#

To delete a number from the exception list, dial *11*N#.

Note

Your callers, other than your exceptions, either hear busy tone or are re-directed to your voicemail.

The only call that will ignore the Do Not Disturb rule will be one where you were the original caller, then performed

an unsupervised transfer to another extension. If that extension does not answer, the call will be re-directed to you

as the originator.

1.8 Voicemail

You can enable voicemail to allow callers to leave messages when you are out of the office, away from your desk or

engaged on another phone call. Voicemail messages can be retrieved internally or externally via any phone. Your

voicemail may be set up to deliver your messages by calling you whenever you hang up: this feature is known as

Voicemail Ringback.

Note

Not all systems support voicemail or have voicemail installed.

The following options are available for voicemail:

To switch voicemail on, dial *18. To switch it off, dial *19.

To retrieve your voicemail, dial *17.

To turn Voicemail Ringback on, dial *48. To turn it off, dial *49.

Dialling a number whilst listening to your messages invokes further facilities:

Once messages have been delivered, they are held on the system for 24 hours.

You can collect your voicemail from another extension by using the PIN your system administrator has set up for

you. You can collect your messages if you are out of the office, by either dialling from a number that has been

registered for the purpose or by dialling your extension number and PIN when prompted. If validation is successful,

then dial 2 to retrieve your mail.

The system administrator also specifies the reception number, to which the call is diverted if the caller dials 0, and

your email address if your voicemail and email are integrated.

Analog Phone

IP Office

15-601073 Issue 05a (06 September 2008)

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