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The appliance does
not fill with water
properly.
The appliance does
not drain the water.
The appliance door is
open or not closed
correctly.
No communication
between electronic el-
ements of the appli-
ance.
The mains supply is
unstable.
The anti-flood device
is on.
If the display shows other alarm codes, deactivate and activate the appliance. If the
problem continues, contact the Authorised Service Centre.
In case of different problem with the washing machine check the table below for possible
solutions.
• Make sure that the water tap is open.
• Make sure that the pressure of the water supply is not too low.
For this information, contact your local water authority.
• Make sure that the water tap is not clogged.
• Make sure that the inlet hose has no kinks, damages or bends.
• Make sure that the connection of the water inlet hose is cor-
rect.
• Make sure that the filter of the inlet hose and the filter of the
valve are not clogged. Refer to 'Care and cleaning'.
• Make sure that the sink spigot is not clogged.
• Make sure that the drain hose has no kinks or bends.
• Make sure that the drain filter is not clogged. Clean the filter, if
necessary. Refer to "Care and cleaning".
• Make sure that the connection of the drain hose is correct.
• Set the drain programme if you set a programme without
drain phase.
• Set the drain programme if you set an option which ends with
water in the tub.
• Make sure that the door is properly closed.
• The programme was not finished properly or the appliance
stopped too early. Switch the appliance off and on again.
• If the alarm code appears again, contact the Authorised Serv-
ice Centre.
• Wait until mains supply is stable.
• Disconnect the appliance and close the water tap. Contact the
Authorised Service Centre.