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The URL of the target scanner is not
registered as a trusted site.
■ Action
Set the scanner URL as a trusted site for Internet
Explorer.
1. In Internet Explorer, select the [Tools] menu [Internet
Options].
2. On the [Security] tab, select [Trusted sites] and click the
[Sites] button.
3. Enter the URL of the scanner in the [Add this website to
the zone] field, and click the [Add] button.
In Internet Explorer, the security level for
the target zone is set to [High] on the
[Security] tab in the [Tools] menu -
[Internet Options].
In [Custom Level], [Prompt] or [Disable]
is set for [Active scripting] under
[Scripting] in the [Settings] area.
■ Action
When connecting using the scanner name, the
connection will be an intranet connection. When
connecting using an IP address, it will be an internet
connection.
Try the following settings for the corresponding zone.
1. In Internet Explorer, select the [Tools] menu [Internet
Options].
2. Enable [Active scripting] in either of the following ways:
- On the [Security] tab, click the [Default level] button
to set [Security level for this zone] to [Medium].
- On the [Security] tab, click the [Custom level]
button to set to [Enable] for [Active scripting] under
[Scripting] in the [Settings] area.
3. If connecting via the Internet zone, on the [Privacy] tab,
set the level to [Medium High] or below.
4. Delete all temporary internet files. For details, refer to
Help for Internet Explorer.
The scanner is in standby mode.
■ Action
Press the power button to start the scanner.
A proxy server is being used.
■ Action
Set the proxy server not to be used.
1. In Internet Explorer, select the [Tools] menu [Internet
Options].
2. Press the [LAN settings] button on the [Connections]
tab.
3. Clear the [Use a proxy server for your LAN (These
settings will not apply to dial-up or VPN connections)]
check box.
There is an error with the connection
protocol setting.
■ Action
Check if SSL is enabled on the [Admin Connection]
window.
The [Admin Connection] window can be displayed as
follows:
1. Select [Admin Connection] under [Network Admin].
There is an error with the port number
setting.
■ Action
Check the specified port number on the [Admin
Connection] window.
The [Admin Connection] window can be displayed as
follows:
1. Select [Admin Connection] under [Network Admin].
In Internet Explorer, [Tools] menu -
[Internet Options] - [Advanced] tab, the
[Use SSL 3.0] check box under
[Security] in the [Settings] area is not
selected.
■ Action
1. In Internet Explorer, select the [Tools] menu [Internet
Options].
2. On the [Advanced] tab, select the [Use SSL 3.0] check
box under [Security] in the [Settings] area.
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