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A.2 Power Troubleshooting

Scanner cannot be turned on.

■ Check item

Has the power button been pressed?

■ Action

Press the power button.

■ Check item

Are the AC cable and AC adapter properly

connected to the scanner?

■ Action

 Connect the AC cable and the AC adapter properly.

 Disconnect the AC cable from the scanner to turn off

the scanner, and connect the AC cable again. After

turning the power off, wait for at least 10 seconds

before turning the power back on again.

If the problem persists even after taking the above

mentioned actions, contact your FUJITSU scanner

dealer or an authorized FUJITSU scanner service

provider.

A.3 Login Troubleshooting

Cannot login with administrator

password.

■ Check item

Was the Caps Lock on when the password

was entered?

■ Action

Turn off the Caps Lock and try logging in again.

If the password has been lost or forgotten, contact your

FUJITSU scanner dealer or an authorized FUJITSU

scanner service provider.

A.4 Contact for Inquiries

If a solution to your problem cannot be found in the

above troubleshooting list, refer to the following web

page:

http://imagescanner.fujitsu.com/g-support.html

If the solution to your problem cannot be found on the

above web page, refer to the contact information for your

Fujitsu office on the following web page:

http://imagescanner.fujitsu.com/warranty.html

■ Contact for Purchasing the

Consumable, Cleaning Materials

http://www.fujitsu.com/global/about/resources/shop/

computing/peripheral/scanners/