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Frequently asked questions

where can I purchase a new remote or a new remote case?

You can buy them online from avscarsecurity.com or see your AVS dealer.

why is the remote range getting shorter?

The remote batteries are going flat. Replacement batteries are available from

avscarsecurity.com, electrical retailers or AVS dealers (part 2 x CR1616 per remote).

I have lost/damaged my remote. How do I start the car?

You can use PIN code override for emergency disarm. Follow the instructions in this

manual or on the Emergency Disarm card.

My alarm chirps for a few seconds when I arm it instead of the usual

one chirp?

A door, bonnet or boot is open. Disarm the system, correct the problem and

start again.

I get four chirps when I disarm the alarm instead of the usual two chirps?

The system has been triggered. See your AVS installer if you would like a diagnosis

of what has triggered the alarm as this can be retrieved from the system's memory.

I disarmed the system a few minutes ago but now it is armed again?

The auto re-arm and re-lock feature has been turned on. It can be turned off by your

AVS installer.

The system disarms and the dash lights are working but the car won't start?

There is a clicking sound when I try to turn on the car but it won't start?

It is likely the car battery is flat. The system draws such a small amount of power

it can be armed and disarmed (just like you can still see the dash lights) but the

car does not have enough power to start. You will need to replace or recharge

the car battery.

NOTE: If jump-starting the car please use protected jumper leads as failure to

do so can do irreparable damage to the alarm system (and your car's computer

system) and will void your car alarm warranty.

I'm worried the alarm will drain the car battery?

The system has been designed to draw as small an amount of current from your

car battery as possible (<20mA). As long as the car's battery is in good condition

the system should not adversely affect most car's batteries if left unattended for

up to about three weeks.