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The Power Indicator is Blinking AMBER, and the Cartridge Does

Not Eject

If the power indicator is blinking amber after you press the eject button, the Host computer is

accessing the media. The RD1000 unit will eject the cartridge after the Host access completes.

If the cartridge does not eject after the Host computer access completes, you may not be running the

correct unit software. See the

installing the software.

If the cartridge still does not eject, use Windows Explorer to eject the cartridge. In Windows

Explorer, right-click on the drive letter for the RD1000 unit (i.e. F:), and select Eject.

The cartridge indicator is located on the front of the cartridge. If this indicator is amber, the cartridge

is not working properly. The error is due to one of the following conditions:



The cartridge is not compatible with the RD1000 unit.



The cartridge has been severely damaged.



The cartridge has not been fully inserted.

Run the removable disk utility to obtain more information about the failure. See section

Removable Disk

Utility".

The Cartridge Does Not Eject

If the cartridge does not eject, verify that you have installed the unit software. For instructions on

installing the software, see the

[RD1000 USB 3.0 External only] If the unit is in Low Power Mode (power connected, computer

OFF/standby, or USB cable not connected), press and hold the Eject button for approximately 10

seconds. The cartridge will be ejected and the unit will return to Low Power Mode

Follow these steps to remove a stuck cartridge:

1. If using the RD1000 Internal device, turn off your computer. If using the RD1000 External

device, unplug the power cable.

2. Insert a large straightened paper clip (or similar object) into the Emergency Eject Hole (see

Figure 2

in the Using the Drive: Loading and Unloading Cartridges section). Do not insert the

object in the hole at an angle. Keep the object straight and apply some force to eject the

cartridge.

3. When the cartridge has been ejected by the unit, grasp the exposed sides of the cartridge and

pull the cartridge straight out.

"Installing Unit Software for

Windows" section for instructions on

Windows" section.

"Using the