The Power Indicator is Blinking AMBER, and the Cartridge Does
Not Eject
If the power indicator is blinking amber after you press the eject button, the Host computer is
accessing the media. The RD1000 unit will eject the cartridge after the Host access completes.
If the cartridge does not eject after the Host computer access completes, you may not be running the
correct unit software. See the
installing the software.
If the cartridge still does not eject, use Windows Explorer to eject the cartridge. In Windows
Explorer, right-click on the drive letter for the RD1000 unit (i.e. F:), and select Eject.
The Cartridge Indicator is Steady AMBER
The cartridge indicator is located on the front of the cartridge. If this indicator is amber, the cartridge
is not working properly. The error is due to one of the following conditions:
The cartridge is not compatible with the RD1000 unit.
The cartridge has been severely damaged.
The cartridge has not been fully inserted.
Run the removable disk utility to obtain more information about the failure. See section
Removable Disk
Utility".
The Cartridge Does Not Eject
If the cartridge does not eject, verify that you have installed the unit software. For instructions on
installing the software, see the
[RD1000 USB 3.0 External only] If the unit is in Low Power Mode (power connected, computer
OFF/standby, or USB cable not connected), press and hold the Eject button for approximately 10
seconds. The cartridge will be ejected and the unit will return to Low Power Mode
Follow these steps to remove a stuck cartridge:
1. If using the RD1000 Internal device, turn off your computer. If using the RD1000 External
device, unplug the power cable.
2. Insert a large straightened paper clip (or similar object) into the Emergency Eject Hole (see
Figure 2
in the Using the Drive: Loading and Unloading Cartridges section). Do not insert the
object in the hole at an angle. Keep the object straight and apply some force to eject the
cartridge.
3. When the cartridge has been ejected by the unit, grasp the exposed sides of the cartridge and
pull the cartridge straight out.
"Installing Unit Software for
"Installing Unit Software for
Windows" section for instructions on
Windows" section.
®
"Using the
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