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Problem solving guide
Repairs to electrical appliances
should only be carried out by a
suitably qualified and competent
person in strict accordance with
current local and national safety
regulations. Repairs and other work
by unqualified persons could be
dangerous. The manufacturer
cannot be held liable for
unauthorised work.
What to do if . . .
. . . the appliance does not get cool.
^ Check whether the appliance has
been switched on. The temperature
display must be lit up.
^ Check that the plug is correctly
inserted into the socket and switched
on.
^ Check that the fuse is not defective
and the mains fuse has not tripped. If
it has there could be a fault with the
household electrical wiring, the
freezer or another electrical
appliance. Contact a qualified
electrician or Miele.
. . . the door will not open because it
has been opened and closed too
many times in succession.
This is not a fault. The suction caused
by opening and closing the door is
preventing the door from opening. Wait
a few minutes and then try again. It
should now open without force.
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. . . the temperature inside the
appliance is too low.
^ Turn the temperature to a higher
setting.
^ Super freeze has not yet switched
itself off. The Super freeze function
switches itself off automatically after
approx. 65 hours.
. . . the appliance is switching in too
frequently and for too long.
^ Check whether the ventilation gaps
have been covered over or become
dusty.
^ Check whether the metal grille (heat
exchanger) at the back of the
appliance has become too dusty.
^ The door has been opened too
frequently, or a large amount of fresh
food has been put in at once for
freezing.
^ Check that the door has been closed
properly.
. . . the compressor runs continuously.
To save energy, the compressor runs at
a lower speed, but for longer, when
less cooling is required.