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Appendix

Troubleshooting

Problem

No power

Check if you pressed POWER on the remote control unit.

Is the AC cord disconnected?

Has the power been turned on?

Unit cannot be

External influences such as lightning, static electricity, may cause improper

operated.

operation. In this case, operate the unit after first turning off the power of the

TV or unplugging the AC cord and replugging it in after 1 or 2 minutes.

Remote

Is the equipment to be operated by the remote control unit set correctly?

control unit

Press TV to set the remote control unit to the setting for operating the TV.

does not

Are batteries inserted with polarity (+, -) aligned?

operate.

Are batteries worn out? (Replace with new batteries.)

Are you using it under strong or fluorescent lighting?

Is a fluorescent light illuminated near the remote control sensor?

Picture is cut

Are screen mode adjustments such as picture size made correctly?

off/with

Page 3-1

sidebar

screen.

Strange

Adjust the picture tone.

colour, light

Pages 3-1 to 3-4

colour, or

Is the room too bright? The picture may look dark in a room that is too

colour

bright.

misalignment

Power is

Is the sleep timer set?

suddenly

Page 4-8

turned off.

Check the power control settings.

Page 4-8

The unit's internal temperature has increased. Remove any objects blocking

vent or clean.

Possible Solution

Problem

No picture

Is connection to other components correct?

If the PC image is not displayed, check the following:

- When connecting a laptop PC to the TV, check that display output mode

of the PC is set to external monitor.

For 4K60P signals applied to an HDMI input, the external device may not

be outputting signals correctly. Set "HDMI Type Selection" to "Limited".

Page 4-3

Picture quality of

To enjoy HD images from external equipment, you are required to set up

HD programmes

HDMI connection or component connection.

is poor.

If the programme content is not of HD quality, HD images cannot be

displayed. Check that the programme you are viewing provides HD

images.

The HD cable/satellite set-top box may need to be configured to output

HD images via cable/satellite.

The cable/satellite broadcast may not support a signal resolution of

1080p.

The TV

This is not a malfunction. This happens when the cabinet slightly

sometimes

expands and contracts according to change in temperature. This does

makes a

not affect the TV's performance.

cracking sound.

EN 10-1

Possible Solution