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Recent Calls

Recent Calls List

Use the Recents list to see the 180 most recent individual calls and call groups.

If your Recents list reaches the maximum size, the next new entry overwrites the oldest entry in the list.

If you have missed calls, the phone shows the number of missed calls for the line on the main screen (up to

99 missed calls). To clear the number from the line, you view your Recents list.

The missed calls number that displays on the main screen may differ from the actual number of calls in the

missed calls list. Some missed calls may have been removed from the list by the phone because you have more

than 180 entries in the Recents list.

Check to see who's called you recently.

Note:

Each line has missed call badging. You can view the number of missed calls per line on the phone screen. The

maximum missed call badge is 99. When you view either the All calls or Missed calls list on the phone screen for

a particular line, the missed call badge for the selected line gets cleared. The missed call badge and the actual

number of missed calls may be different due to a display limit of 180 calls for the Recents list. This limit consists

of outgoing calls, missed calls, and incoming calls. Also, there can be some old missed calls that get added to the

count for the missed call badge. This can get overwritten in the Recents list.

Procedure

Step 1 Select a line to view.

Step 2 Press Applications

Step 3 Select Recents.

Step 4 Choose to view all recent calls, or to view a certain kind of recent call.

• All Calls

• Missed Calls

• Received Calls

• Placed Calls

Step 5 Press Select.

If you want to call back the last person that called you, instead of dialling their number, you can use Call

Return.

Use Call Return

Procedure

Step 1 Lift the receiver.

Step 2 Dial *69.

Step 3 You will be connected to the last number that called you.

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Cisco IP Phone 6851 Series User Guide

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