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Cisco 6945 Phone and Voicemail User Guide

General Things To Know Up Front

To dial off-campus, simply dial 1 + area code + number.

In an emergency you can dial:

o 5911 to reach Public Safety

o 911 to reach DuPage Public Safety Communications (DU-COMM)*

* IMPORTANT: If you accidently dial 911 DO NOT hang up. Simply wait on the line until they answer and

inform them that you misdialed. If you hang up, they will try to call you back to confirm there is no

emergency. If you don't answer, they will send a police officer to investigate.

When you put someone on hold they will hear music. The important thing to remember here is that if

you are on a conference call and you press the hold button, everyone else on that conference call will

hear your hold music, interfering with their conversation.

For More Information

For more information, please refer to the Telephone Support web page:

(http://www.wheaton.edu/Academics/Services/Computing-Services/Employees/Telephone-Support).

Help sheets are provided which explain voicemail, speed dialing, conference calling, how to edit a phone

menu tree, how to set up a wireless headsets, etc.

o Simply lift the handset and dial, or

o Press the speakerphone button and dial, or

o Press the New Call softkey on the bottom of the screen and dial, or

o Dial the number first and press the Call softkey or Speakerphone button, or

o Dial the number first and lift the handset

o Simply lift the handset, or

o Press the speakerphone button, or

o Press the Answer softkey on the bottom left of the screen

To Place a Call on Hold...

o Press the Hold button

o To resume the call, tap the flashing green line button.

Revised 1/30/2013

Wheaton College

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