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My Bluetooth Device Can't Find the Headset

Try these steps if your headset doesn't connect with your Bluetooth device:

• On your device:

• Reboot your headset.

• Make sure your headset is within 3 feet (1 meter) of your intended device.

• Clear all paired devices from the headset.

Try these steps if your headset has can't connect with your intended call device:

• Reboot your headset.

• Disconnect other paired Bluetooth devices from your headset.

• Reboot the Bluetooth device you want to pair with your headset.

• Clear all paired devices from the headset.

• Make sure your headset is within 3 feet (1 meter) of your intended device.

Your Cisco Headset 730 shows up in your Bluetooth device list as Cisco HS 730 followed by the last three

digits of your headset serial number.

On some Windows 10 devices, your Cisco Headset 730 may appear twice in the Bluetooth device list. Pair

with the Cisco Headset 730 that displays Audio underneath your headset name.

Try these steps if you experience poor audio quality in your headset:

• Try a different audio source.

• Disconnect other paired devices from your headset.

Cisco Headset 730 User Guide

• Turn Bluetooth off then on again.

• Delete the headset from the list of Bluetooth devices and pair the headset again.

Turn Your Headset On and

Off, on page 4

Delete Paired

Devices, on page 7

Turn Your Headset On and

Off, on page 4

Manage Your Bluetooth Connections in the Cisco Headsets

Delete Paired

Devices, on page 7

Troubleshooting

App, on page 6