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My Bluetooth Device Can't Find the Headset

Try these steps if your headset doesn't connect with your Bluetooth device:

• On your device:

• Reboot your headset.

• Make sure your headset is within 3 feet (1 meter) of your intended device.

• Clear all paired devices from the headset.

Try these steps if your headset has trouble connecting with your intended call device:

• Disconnect other paired Bluetooth devices from your headset.

• Reboot your headset.

• Reboot the Bluetooth device you want to pair with your headset.

• Make sure your headset is within 1 meter (3 feet) of your intended device.

Try these steps if you're experiencing poor audio quality in your Cisco Headset 730:

• Try a different audio source.

• Disconnect other paired devices from your headset.

• Turn off any audio enhancement features on your device or music app.

• Connect your headset to an audio source with the USB or 3.5mm cable.

• On your device:

Cisco Headset 730 User Guide

REVIEW DRAFT - CISCO CONFIDENTIAL

• Turn Bluetooth off then on.

• Delete the headset from the list of Bluetooth devices and pair the headset again.

See

Turn Your Headset On and Off, on page

See

Delete Paired Devices, on page

See

Turn Your Headset On and Off, on page

See,

Use the USB Cable, on page 6

• Turn Bluetooth off then on.

• Delete your headset from the list of connected Bluetooth devices and reconnect your headset.

and

Use the 3.5mm Audio Cable, on page 7

Troubleshooting