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Trouble shooting
en
Cookware
Why is it taking so long for the cookware to heat up or why is it not heating up sufficiently despite being on a high heat setting?
The cookware is too small for the hotplate that is switched on or it is not suitable for induction cooking.
Check that the cookware is suitable for induction cooking and that it is placed on the hotplate that best corresponds to its size. You can find
information on the type, size and positioning of the cookware in the sections on ~ "Induction cooking", ~ "CombiZone function" and
~ "Move function"
Cleaning
How do I clean the hob?
Using a special glass-ceramic cleaning agent produces the best results. We advise against using harsh or abrasive cleaning agents, dish-
water detergent (concentrated) or scouring pads.
You can find more information on cleaning and caring for your hob in the section on ~ "Cleaning"
3Trouble shooting
U sually, faults are small matters that are easy to
T r o u b l e s h o o t i n g
eliminate. Please read the information in the table
before calling the after-sales service.
Display
None
The displays flash
The
Ù
indicator flashes in the
hotplate displays
"ƒ
"...
"†
+ heat setting and acous-
tic signal
"†
and acoustic signal
"‚
/
"‡
"‰
"Š‹‹‹
"Š‹‚‹
—...‹‹
Do not place hot pans on the control panel.
22
Possible cause
The power supply has been disconnected.
The device has not been connected in accord-
ance with the circuit diagram.
Electronics fault.
The control panel is damp or an object is cover-
ing it.
A fault has occurred in the electronics.
The electronics have overheated and have
switched off the corresponding hotplate.
The electronics have overheated and have
switched off all hotplates.
There is a hot pan in the area of the control
panel. There is a risk that the electronics will
overheat.
There is a hot pan in the area of the control
panel. To protect the electronics, the hotplate
has been switched off.
The hotplate has overheated and switched itself
off to protect the work surface.
The hotplate was operating for an extended
period without interruption.
The supply voltage is faulty; outside of the nor-
mal operating range.
The hob is not connected properly
Solution
Use other electrical devices to check whether a short-circuit has
occurred in the power supply.
Ensure that the device has been connected in accordance with
the circuit diagram.
If the fault cannot be eliminated, inform the technical after-sales
service.
Dry the control panel or remove the object.
To acknowledge the fault, cover the control panel with your hand.
Wait until the electronics have cooled down sufficiently. Then
touch any symbol on the hob.
Remove the pan. The fault display goes out shortly afterwards.
You can continue to cook.
Remove the pan. Wait for a few seconds. Touch any control. If the
fault display goes out, you can continue to cook.
Wait until the electronics have cooled down sufficiently and
switch the hotplate on again.
The automatic safety switch-off function has been activated. See
section
Contact your electricity provider.
Disconnect the hob from the power supply. Ensure that it has
been connected in accordance with the circuit diagram.