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resume it before you can end it.

Transfer a call

To transfer a call to another phone number, do

the following:

When you want to transfer a call to third

party, press the Transfer button. This

places the call on hold.

Enter the third party's phone number.

To transfer the call, press the

button.

After transferring the call, hang up.

You can answer your VoIP phone with your cell phone using your VoIP phone's mobility

feature.

To use your VoIP phone's mobility feature, you must configure your mobility settings

through the Cisco Unified CM User Options website. Refer to section, Configure mobility

settings with your cell phone number.

To answer your VoIP phone with your cell phone, do the following:

When a call is placed to your VoIP phone, your VoIP phone will ring first. After a

moment, your cell phone will begin ringing too.

Your cell phone will display 309-438-4300 or 309-438-4444 rather than

your caller's actual phone number. This indicates that the call is coming from

Illinois State University (i.e. from your VoIP phone), even if the original caller is

calling from a non-university phone number.

When you answer the call using your cell phone, your VoIP phone will stop

ringing.

When you are done, hang up your cell phone. The person on the other end of

the call may hear the University's hold music for a moment before your VoIP

phone ends the call.

Tip: It is good practice to

announce a call before

transferring it. Wait until the

third party has answered.

Then explain who you will be

transferring and the nature of

the call. When you are ready

Transfer

to transfer the call, press the

Transfer button.