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Step 3 Press # to confirm the number.

Step 4 Press 2 to exit the menu.

Step 5 Place the handset on the earpiece rest.

To disable Call Forward (Out of Service)

Step 1 Lift the handset and dial 71*

Step 2 Place the handset on the earpiece rest.

CONFERENCE CALLS (N WAY)

The Cisco IP Phone 7940/7960 supports conference calls, enabling you to talk with two other

calling parties.

These sections describe how to make conference calls with the phone:

Placing a Conference Call

Turn a call into a conference call by performing the following steps.

Step 1 During a call, press the Confrn softkey. This selects a new line and places the

other party to whom you were speaking on hold.

Step 2 Place a call to another number by using the dial pad to enter the digits of the

other party (include the Outside Access Digit, if necessary) to include on the conference

call.

Step 3 When the call connects, press Confrn again to add the other party to the

conference call.

Conference Call Tips



When the conference call initiator disconnects, the conference call is terminated (if

the cdnf_join_enable parameter is set to disabled).



To place a conference call on hold, press the Hold softkey. The other parties can

not talk among themselves. To avoid disrupting the other callers, consider muting

the call instead. To mute the call, press the MUTE button.



To place a conference call on speakerphone, press the SPEAKER button. Press the

MUTE button to mute the speakerphone. The conference parties cannot hear you

but you can hear them.



The Cisco IP Phone 7940/7960 only allows three parties in a conference call.



Call waiting calls cannot be conferenced in; the conferencing node must establish

both legs of the 3‐Way conference.

INTERCOM

Intercom lets you make an announcement through another person's phone, allowing them to

respond instantly in hands‐free mode using their speakerphone.

To initiate an Intercom call:

Step 1 Press the more softkey

Step 2 Press the Intcom softkey

Step 3 Dial the extension of the other party

Note: If the other party had Do Not Disturb enabled or they are on the phone, you will get a

busy signal when you try to Intercom.

Receiving an Intercom call

When someone initiates an Intercom call to your phone and your phone is idle, your phone

will beep and your speakerphone will be enabled

As a security feature the phone will continue to beep through the intercom session.

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