PLACE A CALL
• First, dial number. Then pick up handset.
• For hands-free speakerphone – Dial number, then press
press
softkey.
DIAL
ANSWER A CALL
• Pick up handset and press the
button.
DIAL A NUMBER FROM YOUR DIRECTORIES
• Press
. Select Call History.
SET UP
• Select Redial List, Answered Calls or Missed Calls.
• Select the number and press
• The LCD screen shows missed calls. Press the
last missed call. Press the
MISS
Select a call and press
.
DIAL
RECEIVE A CALL
• Lift handset.
• For hands-free speaker mode press
softkey.
PLACE A CALL ON HOLD
• During a call, press the
HOLD
• To retrieve the call, press the flashing red line button for the call or the
softkey.
RESUME
CALL PARK/CALL PARK RETRIEVE
Call Park places a call on hold so that other users assigned to Call
NOTE:
Park service can retrieve that call.
• Press
and then
, or press
HOLD
*68
does the same thing as
HOLD
• Enter the extension where the call will be parked, then
• To retrieve parked call press
parked extension and
.
#
TRANSFER A CALL
ANNOUNCED TRANSFER
• Press the
softkey to place active call on hold.
XFER
• Dial the number where you want to transfer the call and press
• Once the third party answers, announce the call and press
BLIND TRANSFER
• Press the
softkey to place active call on hold.
BXFER
• Press right arrow on Navigation key to view options.
• Dial the number where you want to transfer the call and press
TRANSFER TO VOICEMAIL
• Press the
softkey. Next enter
XFER
then
.
#
INTERCOM
• Pick up the receiver and press the
announcement (this will broadcast to all phones). Hang up when you
are done.
USING THE CISCO SPA 500 SERIES IP PHONE
SPEAKER
softkey or press the
ANSWER
.
DIAL
softkey to dial the
LCR
softkey to view a list of missed calls.
SPEAKER
or press the
function button.
softkey (The
PARK
PARK
and
*68
).
.
#
or the
softkey, then the
*88
RETRIEVE
XFER
and dial the party's extension,
*55
softkey. Make your
INTERCOM
MUTE A CALL
• Press
to silence your phone's mouthpiece/speaker.
MUTE
or
•
LISTEN TO VOICE MAIL
• Press
MESSAGES
SPEAKER
• Enter your passcode, then
save messages.
3-WAY CONFERENCING
• Place the first call.
• Press the
CONF
The active call will be on hold.
• After the second call answers, press the
parties in the conference.
• All parties will be disconnected when you exit the call.
FORWARD CALLS
• Press the
CFWD
ANSWER
• Enter the 10-digit number where you want your calls forwarded. If you
are entering a number that is less than 10 digits (such as an extension),
press
.
DIAL
•
CALLS FORWARDED
•
VOICE MAIL SET UP
RECORD NAME
• Press
MESSAGE
Credentials."
If you are trying to access a voice mail box other than the phone
NOTE:
softkey
you are dialing from, press
• Press
. Follow prompts to set a new
#
• Follow prompts to verify the new
• Follow prompts to record a name announcement, then press
say the name of the group or a brief 2 or 3 word description and press
This is a name announcement and not one of the two main voice
NOTE:
mail greetings supplied with the service.
• You will be asked if you are satisfied with your name recording. If yes,
DIAL
.
press
*
. If no, follow prompts to re-record.
.
• Press
to access your Voice Mail box.
1
RECORD BUSY GREETING
A busy greeting plays when your phone is in Do Not Disturb mode or
unplugged.
• Press
2
. Then, press
DIAL
.
greeting."
• Press
immediately after finishing.
#
• Press
to listen to your greeting or press
2
RECORD NO ANSWER GREETING
• Press
. Then, press
3
answer greeting."
• Press
immediately after finishing.
#
• Press
to listen to your greeting or press
2
. Your phone will ring your Voice Portal.
. Follow voice prompts to listen to/delete/
#
softkey to place the next call and dial the number.
softkey again to join all
CONF
softkey.
will be displayed on
screen.
LCD
.
CFWD
. Enter your
PIN
provided on your "User List and Login
.
*
, then press
PIN
, then press
PIN
1
. Wait for the tone, and then record your "busy
to get back to the previous menu.
*
. Wait for the tone, and then record your "no
1
to get back to the previous menu.
*
.
#
.
#
#
. At the tone,
.
#
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