QuickSpecs
Related Options
Service and Support
Service and Support
Service and Support
Service and Support
Offerings (HP Care Pack
Offerings
Offerings
Offerings
Services)
NOTE: HP Care Pack services for the c7000 and c3000 Enclosure cover the
NOTE:
NOTE:
NOTE:
enclosure, power supplies and fans. HP qualified rack options are covered by these
services when installed within the same rack. HP supported c-Class enclosure devices
including pass thru, Ethernet interconnect and virtual connect modules are also
covered by the c7000 and c3000 enclosure Care Pack services.
NOTE:
NOTE:
NOTE:
NOTE: SAN/Fabric switches for the HP c-Class BladeSystem are not covered under
the c7000 and c3000 enclosure Care Packs, SAN/Fabric switches carry separate
Care Packs. SAN/Fabric Switch Care Pack service level support should always be
uplifted to match existing storage or server service level.
Hardware Support Services On-site Service
Hardware Support Services On-site Service
Hardware Support Services On-site Service
Hardware Support Services On-site Service
c7000 HP Care Pack Services
c7000 HP Care Pack Services
c7000 HP Care Pack Services
c7000 HP Care Pack Services
4-Hour On-site Service, 5-Day x 13-Hour Coverage, 3 Years, Electronic
NOTE: Uplifts the Ethernet devices to the same level of warranty as the c-class
NOTE:
NOTE:
NOTE:
enclosure
4-Hour On-site Service, 5-Day x 13-Hour Coverage, 3 Years, Electronic
4-Hour On-site Service, 7-Day x 24-Hour Coverage, 3 Years, Electronic
6-Hour Call to Repair, On-site Service, 7-Day x 24-Hour Coverage, 3 Years,
Electronic
Support Plus 24
Support Plus 24
Support Plus 24
Support Plus 24
Onsite HW support 24x7, 4hr response and Insight Control Linux Edition SW
Updates, SW Tech support offsite, onsite at HP's discretion, 24x7 2hr response time
including HP holidays, Electronic
Onsite HW support 24x7, 4hr response and Insight Control Environment for
BladeSystem SW Updates, SW Tech support offsite, onsite at HP's discretion, 24x7 2hr
response time including HP holidays, Electronic
Onsite HW support 24x7, 4hr response and Insight Control Data Center Edition SW
Updates, SW Tech support offsite, onsite at HP's discretion, 24x7 2hr response time
including HP holidays, Electronic
Hardware Services On-site Service
Hardware Services On-site Service
Hardware Services On-site Service
Hardware Services On-site Service
c3000 HP Care Pack Services
c3000 HP Care Pack Services
c3000 HP Care Pack Services
c3000 HP Care Pack Services
Next Business Day On-site Service, 5-Day x 9-Hour Coverage, 3 Years, Electronic
NOTE: Uplifts the Ethernet devices to the same level of service as the c-class
NOTE:
NOTE:
NOTE:
enclosure
4-Hour On-site Service, 5-Day x 13-Hour Coverage, 3 Years, Electronic
4-Hour On-site Service, 7-Day x 24-Hour Coverage, 3 Years, Electronic
6-Hour Call to Repair, On-site Service, 7-Day x 24-Hour Coverage, 3 Years,
Electronic
Support Plus 24
Support Plus 24
Support Plus 24
Support Plus 24
Onsite HW support 24x7, 4hr response and Insight Control Environment for
BladeSystem SW Updates SW Tech support offsite, onsite at HP's discretion, 24x7 2hr
response time including HP holidays, Electronic
Upfront Fixed Installation & Start-up Services
Upfront Fixed Installation & Start-up Services
Upfront Fixed Installation & Start-up Services
Upfront Fixed Installation & Start-up Services
HP BladeSystem c-Class Infrastructure Installation and Startup Service for Blade
Hardware and Insight Control Software, Electronic
HP BladeSystem c7000 Enhanced Network Installation & Start-up Service, Electronic
DA - 12515
Worldwide — Version 7 — November 12, 2007
Cisco Catalyst 3020 Blade Switch for HP c-Class
Cisco Catalyst 3020 Blade Switch for HP c-Class
Cisco Catalyst 3020 Blade Switch for HP c-Class
Cisco Catalyst 3020 Blade Switch for HP c-Class
BladeSystem
BladeSystem
BladeSystem
BladeSystem
UE477E
UE478E
UE479E
UE480E
UH321E
UH322E
UH323E
UH309E
UH310E
UH311E
UH312E
UF540E
UE602E
UE603E
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