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Troubleshooting the Wireless Controller
You can troubleshoot the controller by using the show platform wireless-controller privileged EXEC
command.
It displays information about the internal wireless controller in a Catalyst 3750G Integrated Wireless
LAN Controller Switch. You can use it to determine the stack number of a switch or switches in the
stack that contain the integrated wireless LAN controller. The command output also displays the MAC
address and IP address of the controller.
show platform wireless-controller [management-info | status | summary] [switch-number]
[ | {begin | exclude | include} expression]
Accessing Help Online
First look for a solution to your problem in the troubleshooting section of the Catalyst 3750 Hardware
Installation Guide or the Catalyst 3750 Software Configuration Guide on Cisco.com. You can also
access the Cisco Technical Support and Documentation website for a list of known hardware problems
and extensive troubleshooting documentation, including:
• Factory defaults and password recovery
• Recovery from corrupted or missing software
• Switch port problems
• Network interface cards
• Troubleshooting tools
• Field notices and security advisories
Follow these steps:
1. Open your browser, and go to http://www.cisco.com/.
2. Click Technical Support and Documentation.
3. Click Documentation> Switches > LAN > Catalyst 3750 Series Switches > Troubleshooting.
4. Click the subject that addresses the problem that you are experiencing.
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