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2. Make sure that you are using the latest version of MyDrive Connect.

3. Click the MyDrive Connect icon (

Apple menu bar and then click MyDrive Connect.

4. Connect the USB cable that came with your navigation device to your computer.

Important: Do not connect the USB cable to your navigation device yet.

Tip: You should plug the USB connector directly into a USB port on your computer and

not into a USB hub or USB port on a keyboard or monitor. Use ONLY the cable supplied

with your device. Other cables may not work. You cannot use the mount to connect your

device to your computer.

5. Switch on your navigation device.

6. Press and hold the On/Off button. Do not release the On/Off button when the device

restarts with a drum sound. Instead, keep holding the On/Off button until the device

shows a black screen with white text. Only release the On/Off button when you see that

screen. This can take 10 seconds or longer.

7. While the black screen with white text is displayed, press and fully release the On/Off

button 3 times, quite quickly as in "1-2-3". Getting this timing right is one of the critical

steps of this process.

The screen goes black, and then after a few seconds the device reboots into recovery

mode. It shows a screen with a spinning cogwheel or wheel depending on which device

you have.

) in the Windows notification area or