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Introduction

Computer Program Copyrights

1 and 2

C380

6809485A73-O

The Motorola products described in this manual may include Motorola computer

programs stored in semiconductor memories or other media that are copyrighted

countries preserve for Motorola, Inc. certain exclusive rights to the copyrighted

computer programs, including the exclusive right to copy, reproduce, modify,

decompile, disassemble, and reverse-engineer the Motorola computer programs in

any manner or form without Motorola's prior written consent. Furthermore, the

purchase of Motorola products shall not be deemed to grant either directly or by

implication, estoppel, or otherwise, any license or rights under the copyrights,

patents, or patent applications of Motorola, except for a nonexclusive license to use

the Motorola product and the Motorola computer programs with the Motorola

product.

Using this service manual and the suggestions contained in it assures proper

installation, operation, and maintenance of C380 telephones. Refer questions about

this manual to the nearest Customer Service Manager.

Audience

This document aids service personnel in testing and repairing C380 telephones.

Service personnel should be familiar with electronic assembly, testing, and

troubleshooting methods, and with the operation and use of associated test

equipment.

Use of this document assures proper installation, operation, and maintenance of

Motorola products and equipment. It contains all service information required for

the equipment described and is current as of the printing date.

Scope

The scope of this document is to provide the reader with basic information relating

to C380 telephones, and also to provide procedures and processes for repairing the

units at Level 1 and 2 service centers including:

• Unit swap out

• Repairing of mechanical faults

• Basic modular troubleshooting

• Testing and verification of unit functionality

• Initiate warranty claims and send faulty modules to Level 3 or 4 repair

centers.

May 14, 2004

C380

6809485A73-O