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What is the significance of LED
blinking?
I am not able to access my
camera.
During setup on device for An-
droid™ and iOS, during the last
step I am not able to find my
camera and the setup fails.
34
BLINK1_EU_A6_v9_2012_12_24.indd 34-35
A blinking LED indicates the following
status:
Fast blinking: Your camera is in setup
mode. You can add the camera to
your account in this mode. Out of the
box, the camera is in setup mode. To
reset to setup mode, press and hold
the RESET button on the bottom of
the camera untill you hear a long
beep.
Slow blinking: The camera is either
connecting to the router or lost the
link to the router. Please ensure that
the camera is in the Wi-Fi signal
range. In a typical home scenario,
the range is about 80-100feet
LED is stable: The camera is
connected to the Wi-Fi network.
Please check if the camera is within
Wi-Fi range. If the LED on your
camera is slow blinking, please try to
move the camera closer to the router
for better Wi-Fi range and try again.
Please reset the camera to setup
mode and try again. Press and hold
the RESET button on the bottom
of the camera untill you hear a
long beep. Wait for a minute for the
camera to restart. The camera LED
is blinking fast, indicating that it is in
setup mode.
Help
Even though I am accessing
my camera from the same
Wi-Fi network, I still find my
camera is shown as remote. I
can only access it for 5 minutes
at a time.
When I try to view the camera,
I get a prompt for camera
firmware upgrade. What should
I do ?
I am not able to find the iOS
SM.
application in the App Store
Which platforms are supported
for accessing my camera?
I do not hear the sound when
I am accessing a remote
camera.
Help
Please check your wireless router
settings. In routers like Buffalo there
is an option called Wireless Isolation.
Please disable this option.
Please upgrade your firmware. This
takes around 5 minutes. We push up-
grades from time to time to improve
the camera features.
This is a known issue for some users
using iOS version 6.0.1. Please
use the following link on your iPad
browser to download the application.
https://itunes.apple.com/us/
app/monitor-everywhere/
id577753318?mt=8&uo=4
Android™ OS version 2.3.6 or above
iOS version 4.3 or above
Windows® XP SP3 or above
Internet Explorer®
Chrome™
MAC OS®
Safari®
You can tap on the speaker icon
in the video stream screen to hear
audio. By default the audio is not ON
when you are accessing a remote
camera.
24/12/2012 11:19 AM
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