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TROUBLESHOOTING TIPS

For more detailed troubleshooting information please use the motosync

app or visit motorolanetwork.com/support.

What if I can't connect to the internet?

•

Turn the modem off for at least 10 seconds, then on, to see if that

fixes the problem.

•

Check that the device is connected to Power and has a snug

connection to coax.

•

Check that the device's Power LED turns ON. Is the power adapter

plugged into a live outlet? Is the power button (on the rear of the

device) turned ON?

•

Contact your cable service provider to make sure they've turned on

your internet service.

•

If you're using a splitter with your MT8733, try the MT8733 without

the splitter to see if that helps. If it does, you may need to get a

splitter with a top frequency of at least 1,000 MHz.