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• Check the computer's network settings.

• Enable LAN settings on your computer.

Check Control Panel > System > Hardware > Device Manager.

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Solving Problems When Updating

See the following section for solutions to problems that may occur when updating.

Parent topic:

Solutions When You Cannot Update Firmware

• Check that the computer is connected to the network.

• Check that EasyMP Network Updater was running at the scheduled update time.

• If the projector's Standby Mode is set to Communication Off and the projector is off, the firmware

cannot be updated. Change the Standby Mode to Communication On.

Go to Extended > Standby Mode.

• The firmware may be corrupted. Download the firmware again, and then try again.

• If the update is not performed at the specified time, check that the schedule has not been canceled.

Canceled schedules remain in the Schedule List and their status reads Finish.

• Start Now is unavailable when Set the Time is selected. Clear the Set the Time checkbox.

• If the network settings are changed after creating a projector list, the firmware cannot be updated

because the information for the projectors registered to the projector list and the projector's actual

settings differ. Click Refresh on the Projector List Edit screen to update the projector information.

• On a DHCP network, if the time taken to assign network information is too short, the projector's

network information may change during update and you may not be able to update the firmware.

When updating the firmware, try longer time setting.

• When the Windows Security Alert appears to confirm the Firewall setting while searching for the

projectors, allow access to the EasyMP Network Updater.

Parent topic:

Related references

Edit Projector List Screen

Solving Network Connection Problems

Solving Problems

Solving Problems When Updating