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Additional information

Tuner

Problem

Considerable noise in

radio broadcasts.

Auto tuning does not

pick up some stations.

USB connection

Problem

USB mass storage

device is not recognized

by the system.

Files don't show up in

the Navigator/Photo

Browser.

Can't play WMA or

MPEG-4 AAC files.

HDMI connection

Problem

No HDMI audio output.

No HDMI video output

Remedy

• Connect the AM antenna (refer to the Setup Guide) and adjust the direction and

position for best reception. You may also connect an additional internal or external

AM antenna (refer to Connecting external antennas on page 32).

• Fully extend the FM wire antenna, position for best reception, and secure to a

wall. You may also connect an outdoor FM antenna (see Connecting external

antennas on page 32).

• Turn off other equipment that may be causing the noise or move it further away.

• The radio signal is weak. Auto tuning will only detect radio stations with a good

signal. For more sensitive tuning, connect an outdoor antenna.

Remedy

• Make sure you have completely inserted the USB connector to this unit.

• Check that the memory format is FAT16 or FAT32.

• USB devices with an internal USB hub are not supported.

• The files must have the correct file extension: .mp3 for MP3 files; .wma for WMA

files; .m4a for MPEG-4 AAC files; .jpg for JPEG files (upper or lower-case is OK).

• Make sure the file permission hasn't been restricted (through a password, etc.).

• The files were recorded using DRM (digital rights management). This is not a

malfunction.

Remedy

• See Switching the HDMI audio setting on page 34 to make sure that AUDIO ON

is selected.

• Make sure that you've selected this player as the HDMI input in the settings for

the component you're using (refer to the component's instruction manual).

• Check that the HDMI cable is connected properly and isn't damaged.

• Check that components connected using the HDMI interface are switched on

and HDMI compatible (Components must be compatible with both DVI and High

Bandwidth Digital Content Protection (HDCP)).

• Depending on the component you have connected, using a DVI connection may

result in unreliable signal transfers.

• Make sure the resolution on this player matches that of the component you have

connected using HDMI. See Video Output settings on page 27 to change the HDMI

resolution.

• If the screen goes blank after changing the resolution, it means the you selected

a resolution incompatible with your monitor. See Resetting the HDMI connection

on page 34 to reset to the factory defaults.