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TROUBLESHOOTING
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
If you experience
Washer not performing as expected (cont.)
Washer won't run
or fill, washer stops
working or wash light
remains on (indicating
that the washer was
unable to fill
appropriately) (cont.)
Washer not draining/
spinning, loads
are still wet, or spin
light remains on
(indicating that the
washer was unable
to pump out water
within 10 minutes)
12
First try the solutions suggested here to possibly avoid the cost of a service call.
Possible Causes
Check proper electrical supply.
Normal washer operation.
Washer may be tightly packed.
Empty pockets and use garment bags
for small items.
Use a cycle with a low spin speed.
The washer may be tightly packed or
unbalanced.
Check plumbing for correct drain hose
installation. Drain hose extends into
standpipe farther than 4.5" (114 mm).
Too much detergent causing suds to
slow or stop draining and spinning.
Plug power cord into a grounded 3 prong outlet.
Do not use an extension cord.
Ensure there is power to outlet.
Reset a tripped circuit breaker. Replace any blown fuses.
NOTE: If problems continue, contact an electrician.
Lid must be closed for washer to run.
Washer will pause during certain phases of cycle. Do not
interrupt cycle.
Remove several items, rearrange load evenly in basket, and add
detergent. Close lid and press START/Pause/Unlock.
Do not add more than 1 or 2 additional items after cycle has
started to avoid tightly packing or unbalancing.
Small items may have been caught in pump or between basket
and tub, which can slow draining.
Cycles with lower spin speeds remove less water than cycles
with high spin speeds. Use the recommended cycle/speed spin
for your garment. To remove extra water in the load, select Drain
& Spin. Load may need to be rearranged to allow even
distribution of the load in the basket.
Tightly packed or unbalanced loads may not allow the washer
to spin correctly, leaving the load wetter than normal. Evenly
arrange the wet load for balanced spinning. Select the Drain &
Spin cycle to remove excess water. See "Using Your Washer"
for loading recommendations.
Check drain hose for proper installation. Use drain hose form
and securely attach to drainpipe or tub. Do not tape over drain
opening. For models with 1C prefix, lower drain hose if the end
is higher than 96" (2.4 m). For models with 2D prefix, lower drain
hose if end is higher than 48" (1.22 m). Remove any clogs from
drain hose.
Always measure and follow detergent directions for your
load. To remove extra suds, select Rinse & Spin. Do not
add detergent.
Solution