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TROUBLESHOOTING

First try the solutions suggested here to possibly avoid the cost of a service call.

If you experience

Washer not performing as expected (cont.)

Dry spots on load

after cycle

Incorrect or wrong

wash or rinse

temperatures

Load not rinsed

Sand, pet hair, lint,

etc. on load after

washing

Load is tangling

Not cleaning or

removing stains

Possible causes

High speed spins extract more

moisture than traditional top-load

washers.

Check for proper water supply.

Energy saving controlled

wash temperatures.

Check for proper water supply.

Using too much detergent.

Washer not loaded as recommended.

Using too low a load size/water level

selection.

Heavy sand, pet hair, lint, and

detergent or bleach residues may

require additional rinsing.

Washer not loaded as recommended.

Adding detergent on top of load.

Using too low a load size/water

level selection.

The high spin speeds combined with air flow during the final

spin can cause items near the top of the load to develop dry

spots during the final spin. This is normal.

Make sure hot and cold inlet hoses are not reversed.

Both hoses must be attached to both washer and faucet, and

have both hot and cold water flowing to inlet valve.

Check that inlet valve screens are not clogged.

Remove any kinks in hoses.

This washer uses cooler wash and rinse water temperatures

than your previous washer. This includes cooler hot and warm

washes.

Make sure hot and cold inlet hoses are not reversed.

Both hoses must be attached and have water flowing to the

inlet valve.

Both hot and cold water faucets must be on.

Inlet valve screens on washer may be clogged.

Remove any kinks in the inlet hose.

The suds from too much detergent can keep washer from

operating correctly. Always measure detergent and follow

detergent directions based on load size and soil level.

The washer is less efficient at rinsing when load is tightly packed.

Load garments in loose heaps evenly around the basket wall.

Load with dry items only.

Use cycle designed for the fabrics being washed.

Add only 1 or 2 garments after washer has started.

Choose a load size (water level) that matches the load being

washed.

Add an Extra Rinse (on some models) to the selected cycle.

See "Using Your Washer" section.

Select a cycle with a slower wash action and spin speed;

however, items will be wetter than those using a higher

speed spin. See the "Cycle Guide" to match your load with the

best cycle.

Load garments in loose heaps evenly around the basket wall.

Reduce tangling by mixing types of load items. Use the

recommended cycle for the type of garments being washed.

Washer is less efficient at cleaning when load is tightly packed.

Load garments in loose heaps evenly around the basket wall.

Load with dry items only.

Add only 1 or 2 garments after washer has started.

Add detergent, oxi products, and color-safe bleach to the

bottom of the basket before adding the load items.

Choose a load size (water level) that matches the load being

washed.

Solution