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It may occur that the cooktop does not function or does

not function properly. Before calling customer service for

assistance, lets see what can be done.

First of all, check to see that there are no interruptions in

the gas and electrical supplies, and, in particular, that the

gas valves for the mains are open.

The burner does not light or the flame is not uniform

around the burner.

Check to make sure that:

•

The gas holes on the burner are not clogged;

•

All of the movable parts that make up the burner are

mounted correctly;

•

There are no draughts around the cooking surface.

The flame does not stay lighted on the model with

the safety device.

Check to make sure that:

•

You press the knob all the way in;

•

You keep the knob pressed in long enough to activate

the safety device.

•

The gas holes are not clogged in the area

corresponding to the safety device.

To maintain the EFFICIENCY and SAFETY of this appliance, we recommend:

•

call only the Service Centers authorized by the manufacturer

•

always use original Spare Parts

•

This manual is for a class 3 built-in cooktop.

•

This appliance is designed for non-professional use in

the home and its features and technical characteristics

must not be modified.

•

These instructions are only valid for the countries the

symbols for which appear on the manual and the serial

plate.

•

The electrical system of this appliance is safe only when

it is correctly connected to an adequate earthing

system, as required by current safety standards.

Prevent children and the disabled from coming into

contact or having access to the following, as they

are possible sources of danger:

The controls and the appliance in general;

The packaging (plastic bags, polystyrene, nails, etc.);

The appliance, during and immediately after use given

the heat generated by its use;

The ceramic glass cooking surface (if present)

immediately before and after use, as the cooking

surface will remain hot for at least a half hour after

being turned off;

The appliance when no longer in installed (in this case,

all potentially dangerous parts must be made safe).

The following should be avoided:

Touching the appliance with wet parts of the body;

Using the appliance with bare feet;

Pulling on the appliance or the power supply cord to

disconnect them from the electrical outlet;

Is there a problem?

Safety Is a Good Habit to Get Into

The burner does not remain on when set to "Low".

Check to make sure that:

•

The gas holes are not clogged.

•

There are no draughts near the cooking surface.

•

The minimum has been adjusted correctly (see the

section entitled, "Minimum Regulation").

The cookware is not stable.

Check to make sure that:

•

The bottom of the cookware is perfectly flat.

•

The cookware is centered correctly on the burner or

electric hot plate.

•

The support grids have not been inverted.

If, despite all of these checks, the cooktop does not

function properly and problem persists, call the nearest

Merloni Elettrodomestici Customer Service Centre,

informing them of:

- The type of problem.

- The abbreviation used to identify the model (Mod. ...) as

indicated on the warranty.

Never call upon technicians not authorized by the

manufacturer, and refuse to accept spare parts that are

not original.

Improper and/or dangerous use;

Obstructing the ventilation or heat dissipation slots;

Allowing the power supply cord of small appliances to

come into contact with the hot parts of the cooktop;

Exposure to atmospheric agents (rain, sun);

Using flammable liquids nearby;

Using adaptors, multiple outlet plugs and/or extensions;

Using unstable or deformed cookware;

Leaving the electric hobs on (or the ceramic glass

cooking surface) without cookware on top of them;

Using the ceramic glass cooking surface (if present)

as a counter top;

Turning on the radiant heating elements (if present)

when there is aluminum foil or plastic objects on the

ceramic glass surface;

Striking the ceramic glass cooking surface (if present)

with pointed objects;

Closing the glass top (if present) while the gas burners

or electrical hot plates are still hot;

Trying to install or repair the appliance without the

assistance of qualified personnel.

The assistance of qualified personnel must be called

upon in the following cases:

Installation (in accordance with the manufacturer's

instructions);

When in doubt about the operation of the appliance;

Replacement of the electrical outlet becuase it is

incompatible with the plug.