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TROUBLESHOOTING

ERROR MESSAGES

If an error occurs during the programme a message is
shown on the display. To exit the message after taking
measures, turn the machine off and then back on.
The error messages that may be shown in the display
are:
Close the Door
Close the washer door and press Start to start the
programme.
Over fl ow fault
1 Shut off the water tap.
2 See "Drainage error".
Water outlet fault
Check:
• that no objects are stuck in the drainage hose outlet.
• that the drainage pump is not blocked by foreign
objects. Clean the pump. See the "Care and cleaning"
chapter.
• that there are no kinks in the drainage hose.
Press the Stop button to empty the machine of water
before opening the washer door. If this does not resolve
the problem, call the service division.
12
Water inlet fault
Check:
• that the tap on the water pipe is open.
• that the fi lter in the machine's water intake is not
blocked.
Action:
1 Shut off the water tap and unscrew the hose.
2 Clean the fi lter in the intake valve on the machine.
3 Screw the hose back on and turn on the tap.
4 Run the program again to check if the fault is fi xed.
5 If this does not resolve the problem, call the service
division.
Wash motor fault
Call the service division!
Unbalance
The machine stops the spin cycle if there is too much
imbalance. The washing machine restarts the spin
cycle and hopefully the washing is better distributed
in the drum. This procedure can be repeated up to 10
times. If the machine still fails to fi nd a good balance, the
programme jumps to the next step.
The error message requires no action.