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Status
Code
10-363
The control logic sensed that the Heat Roll did not return to operating temperature after a job run.
Initial action:
Ensure that the Heat Roll surface is clean (no debris, paper, etc.) (REP 5.31)
Check the Heat Roll Control Thermistor for cleanliness, damage and excessive wear at the point where the
Thermistor contacts the Heat Roll (REP 5.37).
If the problem still exists:
Place a service call.
10-364
The control logic sensed that the Heat Roll could not maintain temperature during a copy run.
Initial action:
Ensure that the Heat Roll surface is clean (no debris, paper, etc.) (REP 5.31)
Check the Heat Roll Control Thermistor for cleanliness, damage and excessive wear at the point where the
Thermistor contacts the Heat Roll (REP 5.37).
If the problem still exists:
Place a service call.
10-365
The control logic sensed that the Heat Roll did not reach operating temperature within 150 seconds after Power
Saver mode was exited.
Initial action:
Ensure that the Heat Roll surface is clean (no debris, paper, etc.) (REP 5.31)
Check the Heat Roll Control Thermistor for cleanliness, damage and excessive wear at the point where the
Thermistor contacts the Heat Roll (REP 5.37).
If the problem still exists:
Place a service call.
5750 DocuCare Service Manual
Description/Direction
5/98
2-31
Fault Code Procedures