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PROBLEM SOLVING

Media Jams

When a media jam occurs, the printer stops.

The Graphic Fault Display flashes an LED in the area where the fault has

occurred. At the same time, a Status Code appears on the Message Display.

The Message Display will also show the correct action to take in order to clear

the jam:

1. Follow the instructions on the Message Display.

2. If the jammed media is visible, try to pull the media gently out of the printer

and discard the media.

If the media cannot be removed easily, or if it tears and only part of the

sheet is removed, continue with this procedure.

Do not touch the fuser (red) roll inside the printer while

performing the following steps. The fuser roll is very hot

and can cause severe burns.

WARNING

3. Lower the Cut Sheet Media Shelf (A).

4. Reach carefully into the printer and remove the jammed media.

5. If the media has been torn, remove all of the pieces.

6. After all of the jammed media has been removed, close the shelf/cover

and go to step 8.

7. If the jammed media is not visible from the left side of the printer, close

the shelf/cover and go to the right side of the printer.

XES Synergix 8825/8830 Printer Operator Manual