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PROBLEM SOLVING

Media Jams

8. Unlatch (A) and open (B) the Cutter Drawer.

9. Locate and remove any media from the Cutter area.

10. Close the Cutter Drawer.

11. The printer will resume printing when all jam locations have been cleared.

If the problem continues, call for service.

XES Synergix 8825/8830 Printer Operator Manual

Error Messages

ERROR MESSAGE

CHECK FOLDER

Finisher Config Type

enabled but no folder is

FOLDER

installed.

COMMUNICATIONS

ERROR #17

F2-01 CHECK

Finisher Config Type

FOLDER

enabled but no folder is

installed.

FOLDER

COMMUNICATIONS

ERROR #01

PROBLEM

SOLUTION

1. Press the

ONLINE/OFFLINE

button to take the

printer OFFLINE.

2. Refer to Finisher

Settings on page

27 and reset the

value to NONE

1. Switch OFF the

Printer.

2. Wait 5 seconds and

switch ON the

printer

3. As soon as the

Printer Firmware

Version message is

displayed, press the

ONLINE/OFFLINE

button to take the

printer OFFLINE.

4. Refer to Finisher

Settings on page

27 and reset the

value to NONE