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• A representative from the store where you purchased your device has

already helped you to set up your email address.

• You have already visited the email setup web site and have set up an

email address using a browser on your computer.

• You have an existing email account and have access to a BlackBerry

Enterprise Server, but your system administrator has not provided you

with a password that you can use to activate your device over the

wireless network. Contact your system administrator for more

information about setting up email for your device.

• You have a Microsoft® Outlook® (Workgroup installation) email

account on a Microsoft Exchange Server version 5.5. or later and you

want to use the BlackBerry Desktop Redirector to forward email

messages to your device.

I cannot send messages

Try performing the following actions:

• Verify that your BlackBerry® device is connected to the wireless network. If

you are not in a wireless coverage area, your device should send the messages

when you return to a wireless coverage area.

• If the menu item for sending a message does not appear, verify that you have

added an email address or PIN for your contact.