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Image Output

Symptom

No image appears.

Fixed red, blue,

green, white/black

images appear on the

screen.

Chapter 8

Troubleshooting

2 Image Output

• Connect the cables securely.

• Connect the cables firmly in their specified locations.

• Connect the camera head correctly.

• Remove the C mount cap from the camera head.

• Place the subject within the field of view of the microscope or lens.

• Direct the optical path of the microscope to the camera.

• Make sure the PC's USB port, the USB interface board installed in the

PC, and USB hub comply with the USB 2.0 standard.

• Confirm that only one hub stage exists between the PC's USB port and

the DS-U1. We strongly recommend against using more than one hub.

• Use the USB 2.0-compliant cable to connect the DS-U1 to the PC's

USB port.

• Check that the OS version is compatible with the system. Mac OS is

not supported.

Supported OSs

Windows 2000, Service Pack 4 (SP4) or later

Windows XP, Service Pack 1 (SP1) or later

• Make sure the PC is installed with the DS-U1 driver. The DS-U1 driver

is provided on the CD-R disc supplied with the product.

=> "Chapter 6 Installing the Device Driver"

• Use Microsoft's standard USB 2.0 driver as the USB controller device

driver.

Using a device driver supplied by a different company may result in

improper operation.

=> "Chapter 6 Installing the Device Driver"

• Make sure the application software used is compatible with the DS-U1.

• Set the correct exposure with the application software.

=> To make settings, see the instructions for the application software.

• Connect the camera cable securely.

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Corrective action