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メディア・コンバーター Cyenne Audio CY-3100のPDF ユーザーマニュアルをオンラインで閲覧またはダウンロードできます。Cyenne Audio CY-3100 18 ページ。 High performance digital to analogue converter

f. Some sources only output a digital signal when playing, start playback.

No sound, display shows normal sample rate

a. Source is not playing anything, start playback

b. Wrong input selected (e.g. from another idle source), select correct input.

c. Volume is way down. Set volume on DAC to -20dB

d. Wrong amplifier input selected, check

e. Amplifier volume very low or muted, check

f. Cables from DAC to amp loose or wrongly connected. Check and fix. Try another analogue source

to test the amp and it's input (e.g. from CD player).

There is a buzz or hum in the sound. Probably due to ground loop.

a. Connect the CY-3100, the sources and the amplifier to the same power strip.

b. Check if cables are connected properly and not half inserted etc.

c. Your setup includes a TV, many TV's are grounded trough the aerial or cable connection.

d. Disconnect the TV to test. If hum is gone now, ask your dealer for a antenna isolation transformer

USB playback stutters or hangs

a. Important: Try playback with Windows Media player or iTunes. If that works without problems,

check your playback software settings like buffer size and latency.

b. Windows: Set your playback software to output DS (Direct Sound) to the "Cyenne DAC".

The sound quality will not be optimal, but might be acceptable as temporary solution.

c. DAC was plugged into USB hub. Use direct connection without hub.

d. USB controller busy, stop other activities such as webcam.

e. Try another USB port.

f. If there are other USB audio devices on the computer, unplug them.

g. USB cable too long (>2M). Use included USB cable.

h. Outdated OS drivers. Install updates.

i. Conflict with other similar USB audio device which was connected and installed before (e.g. USB

headset). Try if the other device has software uninstaller.

j. Try different computer, even if only to make sure the DAC is working correctly.

k. Try removing all audio related internal drivers (requires expert...) and reinstall them.

l. Unfortunately, especially on Windows, some driver software conflict problems can only be solved

by re-installing Windows.

Display shows unusual characters, doesn't respond

a. Power had brown-out or other large disturbance. Switch power off and on using the power knob.

b. Internal processor was overloaded. This might happen if a very corrupted or invalid digital signal

was input. Correct and switch power off and on using the power knob.

More information is available at www.cyenne-audio.com/support

If none of the above solves your problem or you still have questions, contact your dealer.