Canon Color imageRUNNER C2880 서비스 매뉴얼 - 페이지 31
{카테고리_이름} Canon Color imageRUNNER C2880에 대한 서비스 매뉴얼을 온라인으로 검색하거나 PDF를 다운로드하세요. Canon Color imageRUNNER C2880 47 페이지. Canon color imagerunner all in one printer brochure
Canon Color imageRUNNER C2880에 대해서도 마찬가지입니다: 브로셔 및 사양 (4 페이지)
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Benefits
This tool is designed to increase the efficiency and productivity of junior
service technicians up to senior product specialists by:
• Improving time to resolution for the more challenging technical
situations faced in the field
• Increasing customer satisfaction by increasing the number of 'first
visit' problem resolutions and reducing the number of required
'second visits'
• Reducing chances of incorrect or unnecessary parts usage via the
NAVI diagnostic abilities an reference information
• Enabling device 'engine' reporting as an aid to service cost
forecasting
Features
The NAVI tool offers the following features/functions to allow the
dealership to realize these benefits:
• Detection of copier 'engine' status and researching a knowledge
base or 'known problem case data' for a solution to a current copier
problem when connected directly to the copier (available for the latest
generation of copier engines)
• Searching the knowledge base for a solution to a problem in 'off-line'
mode (connection to the copier has not been established) for all
copier models supported by the NAVI tool
• Access to model servicing information (work procedures, electro-
mechanical component references)
• Link capability to the Canon Technical Documentation offered to
dealers for sale on CD-ROM
• Link capability to other Canon Service Tools (Service Support Tool
and the PDL Downloader)
• Access to copier Service Mode via the computer running the NAVI
application to enable execution of the auto reset feature (a return to
initial or default values)
• Adjustable copier engine Error and Jam thresholds for efficient
performance monitoring
• Web browser based replacement part lookup
• Copier engine status reporting capability
Color imageRUNNER C3380/C2880 Series Service Guide
Rev. 4
Color imageRUNNER C3380/C2880 Series Service Guide
January 2007
Page 26