DCT OSSmosis 5 사용자 설명서 - 페이지 2

{카테고리_이름} DCT OSSmosis 5에 대한 사용자 설명서을 온라인으로 검색하거나 PDF를 다운로드하세요. DCT OSSmosis 5 6 페이지. Call center
DCT OSSmosis 5에 대해서도 마찬가지입니다: 사용자 설명서 (3 페이지)

OSSmosis 5 User Guide: Voicemail

Voicemail

Voicemail Settings

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Voicemail Greetings

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How to Add a Custom Voicemail Greeting

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Voicemail Settings

Enable Voice Management: Activates voicemail and allows for calls to escape the

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queue to leave a voicemail or be transferred to another queue or extension within the

organization.

Send all calls to voicemail: This option will immediately send all calls to voicemail when

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a call is directed to the number/extension of the queue.

Send busy calls to voicemail: All busy calls will be sent to voicemail.

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Send unanswered calls to voicemail: All unanswered calls will be sent to voicemail.

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This is much more common in a call center then "busy calls".

When a message arrives:

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o Send to Voice Portal: This option will keep the voicemail in the voice portal only.

Rev. 11.2018

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