Questions & Answers about everyday tasks
For help press *4 at any time while logged into voicemail.
Q. How can I record a greeting that plays in my own voice instead of the standard default one?
A. You need to record and activate a personal greeting.
1.
Login to your voice mail box
2.
Press 3 to administer personal greetings
3.
Press 1 to create, change or delete a greeting.
4.
When prompted for a greeting number, use number 1
5.
Record your greeting
Sample Personal Greeting:
You've reached the voice mail of ___________________ with ___________. For today, Monday, Jan 1, I am in the office. I
am either on another call or away from my desk. Please leave your name, number and a brief message and I will return your
call as soon as possible. Thank you.
6.
Press 1 to use this greeting for all calls.
Q. How do I forward messages to others?
A. Follow these steps:
1. While (or after) listening to a message, press 1 to forward
2. Record your comments. This will be played to the recipient BEFORE the message you're forwarding.
3. Press # to approve your recording.
4. Enter the extension number of the recipient and # sign. To send to more than one person, repeat this step.
5. Press the # sign when finished addressing.
Q. How do I get messages from my any phone on the system?
A. Follow these steps:
1.
Log in by pressing the MESSAGES button.
2.
Enter your extension and #
3.
Enter you password and # (if this is your first time logging in, your password defaults to # by itself.)
4.
Press 2 to get messages
5.
Press 0 to listen
Q. How do I get messages remotely?
A. Call
Enter extension and #. Enter password and #
Q. How do I change my password?
A. Follow these steps
Login to you voice mail box
Press 5 (this menu option is not presented to you unless you press *4 for help at the activity menu)
Press 4 to change your password.
Q. How do I re-record my name?
A. Follow these steps
Login to you voice mail box
Press 5 (this menu option is not presented to you unless you press *4 for help at the activity menu)
Press 5 to re-record your name.
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