Brother P-TOUCH CUBE 사용자 설명서 - 페이지 22

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Brother P-TOUCH CUBE에 대해서도 마찬가지입니다: 사용자 설명서 (18 페이지), 사용자 설명서 (18 페이지), 사용자 설명서 (18 페이지), 사용자 설명서 (18 페이지)

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Appendix

If you need additional help, visit support.brother.com.

Problem

The label printer does not print.

• The tape does not feed

correctly.

• The tape gets stuck inside the

label printer.

A tape jam error cannot be

cleared despite following the

troubleshooting steps.

A horizontal gap runs through

the middle of the printed label.

An error occurred when using a

mobile app.

I want to cancel the current

printing job.

The ink ribbon is separated

from the ink roller.

• Check that the Tape Cassette is inserted correctly.

• If the Tape Cassette is empty, replace it.

• Check that the Cassette Cover is securely closed.

• Check that the charge is not low.

• Check that the label printer is on.

• Check that the mobile device is not in sleep mode.

• Check that the mobile device's Bluetooth setting is on.

• Check that the label printer is connected to your mobile device via Bluetooth.

• Check that the label printer is selected in the P-touch app.

• Check that the label printer is not paired with another device.

• Make sure the label printer and your mobile device are close enough to

communicate.

• Make sure no devices that emit radio waves (for example, a microwave oven) are

located nearby.

• Check that the correct printer driver is installed when printing from a computer.

• Connect the label printer to your computer with the included USB cable when

printing from a computer.

• Check the label is not blank.

• If the tape is bent, cut off the bent section.

• If the tape is jammed, remove the tape cassette, pull out the jammed tape, and

then cut it.

• Check that the end of the tape out of the Tape Guide.

• Confirm that the tape is pointed at the Tape Exit Slot.

• Remove the tape cassette and insert it again.

Contact Brother customer service.

Streaks or poor quality printed labels generally indicate that the Print Head is dirty.

See Maintenance: Clean the Print Head.

Go to your mobile app's settings menu > Support page > FAQs &

Troubleshooting

Make sure that the label printer is on, and then lightly press the Power button.

If the ink ribbon is broken, replace the tape cassette.

If not, leave the tape uncut and remove the tape cassette, then wind the loose ink

ribbon back onto the spool.

Solution

Spool