Burgtec STRATA 360 사용자 설명서 - 페이지 6

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Burgtec STRATA 360에 대해서도 마찬가지입니다: 문제 해결 매뉴얼 (10 페이지), 문제 해결 매뉴얼 (10 페이지)

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Troubleshooting for service agent

Note: Refer to Error Code list for specific description before following the steps below

Symptom

The desk does not run at

all. No movement is

observed

Not all legs operate when

you run the desk

downwards

The desk is in the lower

position and will not run

upwards. You cannot see

whether all legs are

moving.

Calibrating the controller

In case the controller displays the incorrect height, calibrate the controller using the below steps:

Drive the desk to the lowest possible position.

Measure the accurate distance between the floor and the desk-top in centimetres.

Hold the 'Bell' &

Tilt the DPG upwards or downwards to increase or decrease the displayed height.

Strata 360

Troubleshooting Manual

Possble Reason(s)

• Malfunctioning desk panel or

control box.

• Poor Connection

• Mains Cable fallen out

• No voltage on mains cable

• The leg(s) that do not run are

malfunctioning or the cable

connection for the leg(s) is not

• The desk is overloaded

• One or more of the legs has

malfunctioned or the cable

connection between leg(s) and

control box is not OK

buttons for 5 seconds, when the display begins to blink it is ready to be reset.

What to do

• Check all connections.

• Check that there is voltage in the mains

plug.

• Connect a desk panel that you know is OK.

• If it can run, the desk panel is

malfunctioning. If this does not help, the

control box is malfunctioning

• Change leg/cable starting with the cable

• Remove some of the load on the desk

• Remove all motor cables from the control box.

• Mount one leg at a time in channel

1, perform initialisation and test a small run

upwards.

• If a leg will not run upwards after initialisation it is

malfunctioning

• Try exchanging the motor cable before

exchanging the leg