Panasonic CF-H2 series 사용 설명서 - 페이지 29

{카테고리_이름} Panasonic CF-H2 series에 대한 사용 설명서을 온라인으로 검색하거나 PDF를 다운로드하세요. Panasonic CF-H2 series 40 페이지. Personal computer
Panasonic CF-H2 series에 대해서도 마찬가지입니다: 사용 설명서 (36 페이지), 작동 지침 (36 페이지), 사용 설명서 (36 페이지), 사용 설명서 (32 페이지), 추가 지침 매뉴얼 (17 페이지)

페이지 인쇄

Troubleshooting (Basic)

Follow the instructions below when a problem has occurred. There is also an advanced troubleshooting guide in

the "Reference Manual". For a software problem, refer to the software's instruction manual. If the problem persists,

contact Panasonic Technical Support. You can also check the computer's status in the PC Information Viewer (è

Reference Manual "Checking the Computer's Usage Status").

●

When operating the computer with the keyboard, you need to set the computer to the Cradle and connect the

external keyboard and AC adaptor to the Cradle.

■

Starting Up

Cannot start up.

The power indicator or

battery indicator is not lit.

The power is turned on but

"Warming up the system (up

to 30 minutes)" appears.

Cannot turn on the

computer.

The computer does not

resume from sleep

(<Model without HDD

heater> The power indicator

blinks rapidly in green /

The battery indicator blinks

alternately in green and

orange.)

You have forgotten the

password.

Cannot log on to Windows.

("The user name or

password is incorrect" is

displayed.)

"Remove disks or other

media. Press any key to

restart" or a similar message

appears.

●

Connect the AC adaptor.

●

Insert a fully charged battery.

●

Remove the battery pack and the AC adaptor, then connect them again.

●

If a device is connected to the USB port, disconnect the device, or set [Legacy USB

Support] to [Disabled] in the [Advanced] menu of the Setup Utility. ( è

Manual "Setup Utility")

●

Check the [UEFI Boot] setting of the Setup Utility. [UEFI Boot] should be set to

[Enabled] /

●

The computer is warming up before start up. Wait for the computer to start up (takes

up to 30 minutes). If, "Cannot warm up the system" is displayed, the computer failed to

warm up and does not start. In this case, turn off the computer, leave it in an environment

of 5 °C or higher temperature for about an hour, and then turn on the power again.

●

Leave it in an environment of 5 °C or higher temperature for about an hour, then turn on

the power again.

●

Supervisor Password or User Password: Contact Panasonic Technical Support.

●

Administrator password:

•

If you have another account with Administrator authority, log-on with it, then delete the

password for the problem account.

•

If you have a password reset disk, you can reset the administrator password. Set the

disk and enter any wrong password, then follow the on-screen instructions and set a

new password.

If you do not have a password reset disk, reinstall ( è page 25) and set up Windows, and

then set a new password.

●

The user name (account name) includes an "@".

•

If another user account exists:

Log on to Windows using another user account, and delete the account that includes

"@". Then create a new account.

•

If no other account exists:

You need to reinstall Windows ( è page 25).

●

If a device is connected to the USB port, disconnect the device, or set [Legacy USB

Support] to [Disabled] in the [Advanced] menu of the Setup Utility. ( è

Manual "Setup Utility")

●

If the problem persists after having tried the above solutions, it may be a hard disk

failure. Contact Panasonic Technical Support.

●

Set [UEFI Boot] to [Disabled] in the [Boot] menu of the Setup Utility.

[Disabled].

Reference